# The Business Agent

Updated: 2026-11-11

# The Business Agent

Every Ownbox ships with a Business Agent. It answers AI apps and AI agents about the business, from the documents the business approves. Updated 2026-11-11.

## What is a Business Agent?

A Business Agent is an AI that answers questions about one business, for that business, from what the business itself says. People and AI apps ask it about services, prices, hours and policies. It answers from the business's own documents instead of guessing from the open web.

## Does Ownbox come with a Business Agent?

Yes. Every Ownbox ships with one, at no extra cost. The documents a business approves into the Public folder of its Shared Company Brain become its Business Agent.

## Who can it answer?

ChatGPT, Gemini, Claude, Perplexity and any AI agent. The Ownbox serves what the business approved in the ways AI apps read:

- an index AI apps look for (llms.txt)
- answers in question-and-answer form
- a read-only connector (MCP) any AI agent can search

## What can it say?

Only what is in the documents the business approved. A new or changed document waits for the owner's yes before any AI can read it. Nothing else on the Ownbox is exposed.

## Does it chat with customers on my website?

Not today. It answers AI apps and AI agents, which is where customers are asking about businesses.

## How is it different from ChatGPT's Business Agent?

On November 10, 2026, OpenAI opened Businesses in ChatGPT, in beta. There, some US online businesses can build a Business Agent that answers people inside ChatGPT, on OpenAI's servers. The Business Agent in an Ownbox lives on the business's own server and answers every AI app, ChatGPT included. A business can have both. Fill ChatGPT's from the Shared Company Brain, so ChatGPT gets a copy and the business keeps the original.

## How do I connect it to my website?

Make two small changes on the website: a "For AI agents" link in the footer, and an llms.txt file. See "Connect your Ownbox to your website", or https://www.ownbox.io/connect-your-website.

## Can I see one working?

Yes. Ownbox's own Business Agent is at https://bmacbuilds.ownbox.app/kb/llms.txt. Every answer in this document comes from it.

## How do I get it?

It ships with every Ownbox.

- How it works: https://www.ownbox.io/business-agent
- The Shared Company Brain it answers from: https://www.ownbox.io/company-brain
- Plans and prices: https://www.ownbox.io/#pricing
- The website: https://www.ownbox.io